Refund Policy

Thank you for purchasing products or services from aitag.photo. We strive to ensure your satisfaction with our offerings. However, if you are not satisfied with your purchase, we are here to assist you with refunds.

1. Refund Eligibility

To be eligible for a refund, please ensure that:

  • You have purchased the product or service within the last 30 days;
  • You have a valid reason for the refund request, such as dissatisfaction with the product or service;
  • The product or service has not been used extensively beyond the trial period (if applicable).

2. Non-refundable Items

Certain items are non-refundable, including but not limited to:

  • Digital products or services that have already been fully used or accessed;
  • Customized or personalized items;
  • Products or services that are explicitly marked as non-refundable at the time of purchase.

3. How to Request a Refund

If you believe you are eligible for a refund, please contact our customer service team by email. Be sure to include your order details and a brief description of the reason for your refund request.

Our customer service team will review your request and get back to you within 5-7 business days.

To request a refund, contact us at:

[email protected]

4. Refund Processing

Once your refund request is approved, we will process your refund within 7-10 business days. The refund will be applied to your original method of payment. Please note that it may take additional time for the refund to appear on your bank statement, depending on your financial institution.

5. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this page periodically for the latest updates.

6. Contact Us

If you have any questions regarding this Refund Policy or need assistance with your refund request, please contact our customer service team:

[email protected]